#Safe exam browser crash to desktop password
#Safe exam browser crash to desktop download

It would be interesting to know what happened after the exam proctor/invigilator/supporter entered the quit password to unlock SEB. Then SEB was terminated somehow (crashed or device restarted) and at 9:45 the student tried to start the same exam session again. In the screen shot, the log shows that an exam session was started at 9:34. If SEB crashes during an exam or the student restarts the iPad during the exam session and then tries to start the same exam (settings with the same startURL) again, then this screen is displayed. Ending properly means using a Quit Link or the quit button. This screen, as the log message 'Re-opening an exam which was locked before' suggests, is displayed when starting an exam session (= settings containing a quit password are used), which wasn't ended properly before.

Please note that in 2.1.14 there is another possible message on such a red lock screen, which can be triggered in case someone tried to build and use their own SEB version. So if it really was this 'SEB is Locked!' red screen, then I can guess what happened. Please find below a screenshot with a problem and a test config file we use.

We don't have any special quit urls configured and as far as I know, all are empty. We have not had any reports for Windows or Mac installations.ĭo you have any ideas what could have gone wrong? I briefly checked 2.1.14 codebase but I could not find a way to disable this screen or the way how can it be triggered. The issue is only present on iOS SEB 2.1.14, not sure about previous versions. I thought SEB might have skipped updating the header for a request but after looking more into it it is not possible as the next request we are getting is downloading SEB settings from and while testing reconfiguring SEB manually during the exam, SEB correctly complaints with the dialog 'Loading New SEB Settings Not Allowed!' instead of displaying the red screen.

#Safe exam browser crash to desktop download

Initially I thought it might be due to a check for a hash in User-Agent header which we do for every request and redirect to SEB settings download page. In first case it happened to less than 1% of students, in another case it happened to 13% of students! I received a report from 2 different schools about iOS app showing a red screen SEB dialog all of the sudden during taking the exam.